The Nest thermostat is one of the best-selling smart thermostats you can get. And for good reason. It learns your temperature preferences and develops an energy-efficient schedule to match. And through geofencing with your phone, the Nest Learning Thermostat and Nest E know when you’re at your house or gone and can raise and lower temps to help you save even more.

The Nest is compatible with a vast range of 24-volt heating and cooling systems, but it’s always a good idea to visit the Nest thermostat compatibility checker before purchasing one. Don’t forget to check with your energy supplier for valuable rebates, since you may be able to get a Nest for free or close to it.

Once you’ve confirmed it’s compatible, you can either install it on your own or call a HVAC specialist like Temperature Doctors Heating & Cooling. If you’re wiring it without help, you’ll spot a terminal for the C-wire, or common wire. This wire is solely used for powering your thermostat. If your residence or HVAC system is older, you might not have one of these wires. Most of the time, Nest says this isn’t a problem since the thermostat can get enough power from other heating and cooling wires.

Sometimes, your heating and cooling system could have to have that C-wire. And here’s why.

Why Your Nest Keeps Losing Power and Other Malfunctions

The Google Nest Thermostat is an improvement from older programmable thermostats that have a combination of wiring and AA batteries for power. It relies on a rechargeable lithium-ion battery and wiring to connect to Wi-Fi, power its digital display and operate your heating and cooling system.

8 Common Nest Thermostat Issues

If it can’t draw adequate electricity, Nest says you may run into some of these problems:

  1. Short battery life.
  2. Thermostat motion sensing won’t operate.
  3. Your thermostat occasionally disconnects from Wi-Fi.
  4. Your system suddenly turns on or off, or won’t stop running.
  5. Your system is making odd noises, such as chattering, stuttering, clicking or thumping.
  6. Heating or cooling is short cycling, or frequently turning on and off in a short period of time.
  7. There is a delay notification on your Nest thermostat’s screen, such as “heating is delayed for 2:30 minutes.”
  8. The system fan is continuously working, won’t turn on or turns off and on repeatedly in a short period of time.

You could worry something is up with your heating and cooling system, but if you just started using the Nest, we recommend you check your thermostat first. This is especially timely if the weather is moderate, and you haven’t been using your heat or air conditioning consistently.

Our Specialists Can Solve Nest Thermostat Issues

If you’ve attempted Nest thermostat troubleshooting on your own but can’t solve the problem, a smart thermostat specialist such as one from Temperature Doctors Heating & Cooling can assist you. We can diagnose the issue and install a C-wire, if needed.

Smart thermostats like the Nest are designed to make your life simpler, through automatic energy-efficient programming and the ability to keep an eye on settings while you’re away from home. It’s a frustrating experience when yours won’t work correctly, but our heating and cooling experts at Temperature Doctors Heating & Cooling can resolve the trouble fast.

If you’re going through weird heating and cooling behavior with your new Nest, reach out to us at (815) 914-6197 to set up your appointment right away.