I first met Marcus Pickett, the owner, in 2006 when he installed a new furnace in my home as part of a city rehab project. Out of all the contractors who worked on my house, he is the only one I still do business with, and I had him put in central air in 2009. He does quality work at reasonable rates, and the equipment is reliable and efficient. But what impresses me the most is his attitude. He sees each customer as an individual, not just an invoice. He is professional yet friendly, explains all your options and really tries to help you get the best value for your money.