Customer Reviews
Hearing From Our Clients
Welcome to the reviews page of Temperature Doctors Heating & Cooling Inc Your feedback is invaluable to us as it helps us understand how well we are meeting your needs and where we can improve.
Came quickly. Replaced furnace. Guys were great very respectful and great communication. Called next day also to make sure everything was working correctly. Highly recommend
The entire team at Temperature Doctors were complete professionals from start to finish. They ensured that all of my questions and concerns were answered giving us peace of mind that we made the right choice in choosing them as the company that we will use for our HVAC business needs. Marcus has a great team in place and Josh was responsive and informative. Thank you Temperature Doctors and the entire team for all of your hard work. It is very much appreciated!
My AC coils started icing up. After weeks of using my work lights to melt the ice I finally called Temp. Docs to take a look. They were thorough and professional. I priced shopped around and also got second opinions to make sure the original diagnosis was accurate. One year later our new AC is working fin and we haven’t had any issues. I would recommend them
My 26 year old furnace quit working on Christmas Eve. I called the temperature doctors at 9:30 AM and they were at my door at 12 o’clock. A new furnace and was not surprised at that. The team came on Christmas day and worked all day putting in the furnace and cleaned up so well after they were completed. I would recommend the temperature doctors to anyone family and friends. They are professional and great to work with. Their price was fair and they did not charge extra for coming out on Christmas Eve and Christmas day. Thank you thank you thank you!
We had a very old furnace that decided to stop working during the coldest part of December. We got in touch with temperature doctors and Josh the technician was able to come out after I got off work at nearly 10 pm and stayed till almost 12 helping us get everything figured out. He was also able to help us with getting financing for our new unit. As well as being very easy to work with, curteous and very knowledgeable he also did not pressure us in any way to buy the most expensive unit. They dispatched a crew to come on a Saturday so I did not have to miss work and had the unit and hardware replaced in a very timely manner. The two techs that showed up, Randy and Seth were also very nice, courteous, and funny. They were able to answer all of my questions and made some helpful suggestions to keep our new furnace in good working order. We had a problem with the new condensation pump that was installed due to manufacturing defect which resulted in water spilling on our floor and carpet. I called and explained the problem, they sent someone the next day with a new pump and set up an appointment to have the wet carpet cleaned and treated at no expense to us. All in all I would definitely recomend this company to anyone especially those with small children. Their concern for our safety and health combined with their knowledge and ability to work our schedule makes this the best home appliance repair comply I have ever used. COMPLETELY WORTH EVERY PENNY!!!!
Commitment to Excellence
Our commitment to providing excellent service is echoed in the feedback we receive. Customers often highlight our professional demeanor, the efficiency of our work, and our dedication to solving heating and cooling problems swiftly. It’s rewarding to know that our efforts to maintain high standards in HVAC servicing are recognized and appreciated by those we serve.
Quality and Reliability
Quality of service and reliability are two pillars upon which we’ve built our reputation. Through the reviews, clients frequently express their satisfaction with the high standards of our installations and repairs. Their trust in us to deliver dependable HVAC solutions reflects our team’s hard work and expertise in the field.
Customer Satisfaction
Customer satisfaction is our top priority, and this is highlighted in the reviews we receive. Feedback on our ability to exceed expectations, offer personalized solutions, and maintain open lines of communication throughout every project reinforces our approach to customer service. We strive to ensure that each client’s experience with us is a positive one, from initial contact to project completion and follow-up.
Continuous Improvement
The reviews page is more than just a space for accolades; it’s an opportunity for us to learn and grow. We take each piece of feedback seriously, using it to refine our services and customer care practices. Our goal is to continually improve and adapt our offerings to meet and exceed the evolving needs of our clients.
Thank you for considering Temperature Doctors Heating & Cooling Inc for your HVAC needs. If you’ve had an experience with us and would like to share, we encourage you to contact us directly. Your feedback not only helps us; it aids others in making informed decisions about their heating and cooling services. We look forward to hearing from you and hope to add your review to the insights we continuously gather to serve you better.