At Temperature Doctors Heating & Cooling, we know that picking a company you can count on to perform AC repair in Rockford is important. We understand how important it is to find a reliable company that does fantastic work. We can help. Getting the answers to these questions can help you make a confident, informed decision.

  1. How long have you been in business? A company that has been around a long time with long-term employees is usually a good one.
  2. Is your company insured? Any professional that works in your home should possess liability insurance to protect you in the case of accidental damage or injury.
  3. What kinds of licenses and certifications do your technicians hold? A truly professional AC repair company will require their experts to be licensed, certified and require ongoing education and training of their experts to keep them up-to-date with current trends and developments.
  4. Do you have any references you can provide? A dependable company that offers AC repair should have a list of references they’ll gladly offer you. Look at these references and learn all the details about AC repairs the prospective company has done.
  5. Will you give a written estimate? Make certain to get a written estimate so you can review all the details involved with your AC repair. And remember, the cheapest estimate isn’t necessarily the best estimate. Your detailed estimates should help you filter out companies you aren’t planning to work with, no matter how inexpensive they are.
  6. Do your technicians have experience working on my system? You may want to make sure the company you choose has experience working on your particular equipment, especially if there are any less-common features.
  7. Will my AC repairs be warrantied? Work that has a warranty is a no-brainer. If a company isn’t fine with standing behind their work, you should probably move on.

If you’d like any more information about AC repairs and would like to talk through these questions with us, give Temperature Doctors Heating & Cooling a call at (815) 914-6197. We’re happy to help!